Welcome

Bournemouth

Terms and Conditions of living with a home stay provider in Bournemouth through us

  • At the time of making a booking a £65 booking fee will be paid this guarantees you a home for the duration of your stay, if for any reason we are unable to provide you with the accommodation you have enquired about we will give you an alternative, if you decide not to proceed then the fee with be refunded but all cancellations must be given within 24x hours notice of when the booking was confirmed 
  • You must respect the rules of the home they will be given to you upon arrival
  • You must pay Home stay providers within 24x hours of your confirmed booking in order to guarantee your stay for the duration of your stay in full 
  • You are only guaranteed a family for the duration you book, if you wish to stay longer we cannot guarantee the family will be free to host you but feel free to contact us 
  • If you wish to leave your family you must give us and the family 1 week notice in order to get a full refund minus the booking fee this also applies if the family are unable to continue to host you for any reason
  • If you are unable to arrive at your family home and you give less than a weeks notice then you do not get a refund, you will be given the stay in credit, Minus 1x week stay 
  • All items you take with you must be insured as we nor the family are responsible for any damages
  • You are not allowed any overnight guests unless agreed by the host
  • Please keep your bedroom clean and the areas within the house that you use
  • Wifi and the internet in the house is not to be used for illegal downloads
  • Additional washing must be agreed to by the family and an additional charge may be incurred
  • we guarantee a host family within on a direct transport route to your school or place of work under 1x hour travel time *subject to traffic and road works 
  • all other requests cannot be guaranteed